Last Updated: [Insert Date]
Welcome to Fly Fish Food Shop! We’re passionate about providing anglers with the highest quality flies, materials, and gear. These Terms and Conditions outline the rules and regulations for using our website and services, ensuring a transparent and enjoyable experience for all our customers.
1. Acceptance of Terms
By accessing and using fishingtacklesale.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.
2. User Obligations and Responsibilities
As a user of our Site, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the Site only for lawful purposes and in accordance with these Terms
- Not engage in any activity that could damage, disable, or impair the Site
- Not attempt to gain unauthorized access to any part of the Site
- Be responsible for all activities that occur under your account
3. Products and Services Description
Fly Fish Food Shop specializes in high-quality fly fishing equipment including:
- Various fly types (Anchor Flies, Articulated Streamers, Caddis Flies, etc.)
- Fishing materials (Beads, Chenille, etc.)
- Fishing gear (Boots & Cleats, Clothing & Logo Gear)
- Educational resources (Books & Videos)
- Curated selections (Brandon Favorites, Brig Favorites, Curtis Favorites)
We strive to accurately display our products, including colors and details. However, actual colors may vary slightly due to monitor settings. Product availability is subject to change without notice.
4. Orders and Payment Terms
Order Process:
Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Orders are considered accepted when we send an order confirmation email.
Pricing:
All prices are in US Dollars. We reserve the right to change prices at any time without notice. Sale prices are valid for the duration of the sale as indicated.
Payment Methods:
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.
5. Shipping Policy
We process all orders within 1-2 business days of receiving them. Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment
Shipping Limitations:
We ship worldwide but are unable to deliver to some Asian countries and remote regions. Delivery times may vary during holidays or due to circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays once the product has been handed to the shipping carrier.
6. Returns and Exchanges
We stand behind everything we sell and want you to be completely satisfied with your purchase.
Final Sale Items:
Due to hygiene and safety reasons, the following products are considered final sale and cannot be returned or exchanged once packaging is opened:
- All flies (including Anchor Flies, Articulated Streamers, Caddis Flies, Carp Flies, Chironomids, and all other fly types)
- Beads
- Chenille materials
Eligible Returns/Exchanges:
For all other items (Boots & Cleats, Clothing & Logo Gear, Books & Videos, etc.):
- We accept returns and exchanges within 15 days of you receiving your order
- Items must be unused, in original packaging, and in the same condition as received
- Return shipping costs are the customer’s responsibility unless we made an error
- Original shipping costs are non-refundable
Return Process:
- Contact our “streamside support” team at [email protected] within 15 days of receipt
- Provide your order number and details about the product
- Wait for a Returns Authorization Number and instructions
- Ship the unused, original item(s) with a copy of your packing slip to the provided address
Refunds:
Refunds will be issued to your original payment method:
- Credit/Debit Cards: 5-10 business days to appear on your statement
- PayPal: Typically processed within 3-5 business days
If you selected free shipping on your original order, the cost of standard shipping will be deducted from your refund total.
7. Intellectual Property
All content on this Site, including text, graphics, logos, images, and product descriptions, is the property of Fly Fish Food Shop or our content suppliers and is protected by international copyright laws. The compilation of all content on this Site is our exclusive property.
You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use the content without our prior written consent.
8. Limitation of Liability
Fly Fish Food Shop will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Our total liability to you for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid for the product(s) in question.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the updated Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 925 Carriage Court, San Diego, US 92111
Thank you for choosing Fly Fish Food Shop. We appreciate your business and look forward to being part of your fishing adventures!
Tight lines,
The Fly Fish Food Shop Team
